SHIPPING

Shipping Information:

Where does my item ship from?

At www.paidlower.com, we aim to provide extensive coverage and efficient delivery. We operate warehouses across various states in the United States, including but not limited to California, Texas, and New York.

Please note that orders may be fulfilled from different warehouses and may be shipped using different couriers. If your order consists of multiple items, you may receive separate packages with individual tracking numbers.

When will my item be shipped?

Orders are processed and dispatched from our warehouses every weekday across the United States.

Typically, your order will be dispatched within 1-7 business days from the date of purchase. Some larger appliances or specialized items may require additional processing time, usually up to 10 business days.

How long will it take to arrive?

Delivery times vary depending on your location within the United States:

Who will handle the delivery?

We partner with reputable carriers to ensure the safe and timely delivery of your orders. Our preferred service providers include:

Carrier

Website

Phone Number

UPS

https://www.ups.com/

1-800-742-5877

FedEx

https://www.fedex.com/

1-800-463-3339

USPS

https://www.usps.com/

1-800-275-8777

DHL

https://www.dhl.com/

1-800-225-5345

Please note that carrier selection depends on factors such as package size, weight, and delivery address.

Can I track my order?

Yes, you will receive tracking details via email within 24 hours of your order leaving our warehouse. You can use this information to track your order's progress through the carrier's website or our own.

While we provide estimated delivery times, please be aware that unforeseen circumstances may cause delays. If you haven't received your item within 10 business days, please contact our customer service team for assistance.

Can I leave delivery instructions or request a call?

During checkout, you can leave specific delivery instructions for the courier. However, please note that once your order has been dispatched, any changes or requests must be made directly with the courier using the provided contact information.

What happens if I'm not home?

If no one is available to receive the delivery, the courier may leave the package in a secure location or leave a delivery notification for rescheduling.

In the rare event that your parcel is returned due to an incorrect address or failed delivery attempts, our customer service team will reach out to you via email to arrange redelivery. Additional charges may apply for redelivery attempts.

Delivery Restrictions:

While most items on www.paidlower.com can be shipped nationwide, there are some restrictions, particularly for bulky items. Please note the following undeliverable postcodes for bulky items:

State

Postcode

California

90001-96162

Texas

75001-79999

New York

10001-14975

If your postcode falls within the undeliverable range, please contact us to explore alternative delivery options, which may involve additional fees.

Can I pick up my order?

Unfortunately, we do not offer the option for order pickups at our warehouses. This policy ensures that our distribution centers can efficiently process and dispatch all orders to our customers across the United States.